Promotional Offer Terms
Public terms applying to Wired IT promotional offers and complimentary assessments
| Company | Wired IT Specialists (Pty) Ltd |
|---|---|
| Registration number | 2023/267841/23 |
| Effective date | 1 July 2026 |
| Last updated | 17 July 2026 |
Important. These terms govern promotional offers only. They do not create a managed-services agreement or service-level commitment. Pricing, support hours, response targets, availability commitments, payment terms and termination rights are contained in the signed client agreements.
1. About these terms
These Promotional Offer Terms and Conditions apply to promotional offers advertised or made available by Wired IT Specialists (Pty) Ltd (“Wired IT”).
They must be read together with the applicable advertisement, campaign page, proposal or quotation. A website enquiry or request for an assessment does not by itself create a contract for managed services.
2. Promotions covered
Current promotions may include:
- Two Months Free Managed Service on Migration;
- a Free Cybersecurity Health Check for an environment of up to 50 users;
- a Free Network and Backup Review; and
- a Free Introductory POPIA Consultation.
The precise offer available to a prospective client, together with any campaign-specific requirements, will be confirmed by Wired IT in writing.
3. Eligibility
Promotional offers are available to qualifying South African business clients and are subject to:
- Wired IT assessing the prospective client’s business and technical requirements;
- service availability, technical feasibility and geographic coverage;
- successful completion of Wired IT’s onboarding, credit and approval requirements;
- the information supplied by the prospective client being complete and accurate; and
- where stated, conclusion of the required managed-services agreement.
Unless Wired IT agrees otherwise in writing, an offer may be used once per client or related group of companies, may not be transferred or exchanged for cash, and may not be combined with another promotion.
Wired IT may decline an application where the client does not meet the campaign requirements, the requested environment falls outside the intended scope, or delivery would create an unacceptable operational, security or compliance risk.
4. Minimum agreement requirement
Unless the relevant promotional material expressly states otherwise, the promotional benefits are conditional upon the client entering into a minimum 12-month managed-services agreement with Wired IT.
The commencement date, service activation requirements, charges, support scope, service levels, renewal terms, cancellation rights and other commercial provisions will be recorded in the signed proposal and contractual agreements.
5. Two Months Free Managed Service on Migration
The Two Months Free Managed Service on Migration offer provides a promotional credit equal to two qualifying base monthly managed-service fees.
The credit will be applied at the time and in the manner stated in the client’s signed proposal or agreement. It applies only to the qualifying base recurring managed-service fee expressly identified in that agreement.
Unless expressly included in writing, the promotional credit excludes:
- hardware, equipment and delivery charges;
- software licences, cloud subscriptions and third-party services;
- onboarding, migration, implementation and project work;
- consulting, assessments or remediation outside the promotional scope;
- travel, onsite call-outs and expenses;
- after-hours, weekend and public-holiday services;
- once-off charges, usage-based charges, taxes and regulatory charges.
The promotional credit has no cash value, is not refundable and may not be transferred.
6. Complimentary assessments and consultations
Complimentary assessments are preliminary, high-level reviews intended to identify potential risks, improvement opportunities and areas requiring further investigation. The precise scope and deliverables will be confirmed before work begins.
6.1 Cybersecurity Health Check
The standard promotion covers an environment of up to 50 users. Additional users, business entities, locations, cloud tenants, systems, specialist testing or remediation may be quoted separately.
The Health Check is not a penetration test, forensic investigation, certification or guarantee that every vulnerability, threat or control weakness will be identified.
6.2 Network and Backup Review
The standard promotion covers a high-level review of the agreed network and backup environment for one primary business location, unless Wired IT confirms a different scope in writing.
Additional sites, detailed design work, recovery testing, remediation, cabling, equipment, licences or implementation services are excluded unless expressly included.
6.3 Introductory POPIA Consultation
The consultation is an introductory business and technology discussion intended to highlight selected privacy and information-governance considerations.
Wired IT is not a law firm. The consultation does not constitute legal advice, a legal opinion, certification of compliance or a guarantee that all POPIA obligations or compliance gaps will be identified. The client remains responsible for obtaining legal advice where required.
7. Conditional complimentary services
Where a complimentary assessment or consultation is conditional upon the prospective client entering into a managed-services agreement, the agreement must be signed within the validity period stated in Wired IT’s written proposal.
If an assessment may become chargeable when the prospective client does not proceed, the applicable fee or method of calculation will be disclosed and accepted in writing before the assessment begins. Wired IT will not impose an undisclosed retrospective charge for promotional work.
8. Scope limitations and additional work
Promotional work is limited to the scope confirmed by Wired IT. Any additional users, sites, systems, products, specialist resources, travel, remediation, implementation, testing or project work may be separately quoted.
Wired IT may pause, reschedule or limit an assessment if required access or information is not supplied, the environment is not reasonably ready, or continuing could create an operational, security, legal or safety risk.
9. Client responsibilities
The prospective client must:
- provide accurate information about its organisation, users, systems and requirements;
- ensure that it is authorised to grant Wired IT access to the relevant systems, premises, records and personnel;
- provide reasonable and timely access, credentials, information and cooperation needed for the agreed scope;
- maintain lawful licences and permissions for third-party systems and software; and
- avoid providing unnecessary personal, confidential or privileged information through general website forms.
10. Service levels and contractual terms
No support-hour, response-time, resolution-time, availability or other service-level commitment arises from an advertisement, website enquiry, promotional offer or complimentary assessment.
Any applicable service levels, support priorities, escalation procedures, availability commitments, charges, payment terms, confidentiality obligations, liability provisions, renewal terms and cancellation rights will be contained in the signed managed-services agreement, service-level agreement, service schedule, quotation or statement of work.
11. Promotional benefits and early termination
Promotional benefits are conditional upon compliance with the applicable signed agreement.
Any reversal, repayment or recovery of promotional credits following early cancellation, non-payment or breach will be governed by the signed proposal and contractual agreement. No such recovery obligation arises solely from these website terms without the corresponding contractual provision being accepted by the client.
12. Availability, amendment and withdrawal
Offers are subject to availability and are valid only for the period stated in the applicable advertisement, campaign or proposal.
Wired IT may amend, replace, suspend, extend or withdraw a promotional offer before it has been incorporated into a signed agreement. A change or withdrawal will not affect a promotional benefit already included in a signed agreement, except as permitted by that agreement or by law.
13. Personal information
Personal information submitted in connection with an offer will be used to respond to the enquiry, assess eligibility, understand requirements, arrange an assessment, prepare a proposal and manage the prospective business relationship.
Submitting an enquiry does not automatically subscribe the person to unrelated marketing. Optional marketing communications are governed by separate consent choices and Wired IT’s Privacy Policy.
14. No guarantee and reliance
Promotional assessments are based on the information, access and environment available at the time. Findings may be incomplete if information is withheld, systems are unavailable, conditions change, or the agreed scope does not cover the affected area.
The prospective client remains responsible for its business decisions, legal compliance, insurance, internal controls, data backups, security governance and implementation of any recommended actions unless Wired IT has expressly accepted a responsibility in a signed agreement.
15. Relationship with signed agreements
These terms do not constitute a managed-services agreement, service-level agreement, final quotation or statement of work.
Where these promotional terms conflict with a signed agreement between Wired IT and the client, the signed agreement will take precedence to the extent permitted by law.
16. Governing law
These Promotional Offer Terms and Conditions are governed by the laws of the Republic of South Africa.
17. Contact details
| Responsible party | Wired IT Specialists (Pty) Ltd |
|---|---|
| Registration number | 2023/267841/23 |
| Information Officer | Stuart Withers |
| Deputy Information Officer | Julian Kruger |
| Privacy email | privacy@wired-it.co.za |
| General email | info@wired-it.co.za |
| Marketing email | hello@wired-it.co.za |
| Telephone | 011 262 6386 |
| Physical address | Unit 9, High Tech Village, Superior Road, Halfway House, Midrand, 1685, South Africa |
| Website | https://www.wired-it.co.za |
Questions about a specific offer should be sent to info@wired-it.co.za. Privacy and personal-information requests should be sent to privacy@wired-it.co.za.
Public disclosure safeguard. These public terms intentionally exclude Wired IT’s detailed pricing, internal service methods, response targets, liability structure and operational procedures. Those matters are disclosed only in the relevant proposal and signed contractual agreements.